For store owners running a Shopify store, have you ever wanted to hide Cash on Delivery (COD) for specific products? Depending on product characteristics and sales strategy, being able to flexibly control which payment methods are shown is a common need.
This article explains, using RuffRuff Order Limits, the concrete steps to hide Cash on Delivery based on specific conditions. Using this method lets you improve the customer experience and strengthen your sales strategy.
Recommended Shopify App for Hiding Payment Methods
RuffRuff Order Limits is a single Shopify app that lets you implement quantity limits, price limits, weight limits, bundle limits, customer limits, payment limits, delivery limits, and access limits.
You can hide specific payment methods, such as Cash on Delivery (COD), when the cart contains a specific product, when the cart subtotal exceeds a certain amount, and more.
Steps to Hide Cash on Delivery
This section introduces the steps to automatically hide Cash on Delivery when a specific product is present in the cart.
The blog article below explains in detail the benefits of offering Cash on Delivery, how to set it up, and its fees. Please refer to it as well.
Step 1: Install the App
First, install RuffRuff Order Limits, introduced above, from the Shopify App Store.
You can find "RuffRuff Order Limits" by searching "ruffruff" in the Shopify App Store. Once you're on the RuffRuff Order Limits app page, click "Install".
Step 2: Select a Plan
The payment rule used in this article is available on the Light plan or higher. Choose Light or Full based on your billing period and whether you also need cumulative quantity rules. Annual billing saves the equivalent of two months. See the pricing plans for details.
(1) Select "Pricing plans" in the app
(2) Click "Change plan" for the plan you want to subscribe to
(3) Review the plan details and click "Approve"
Step 3: Create a Payment Rule
Once you've upgraded your plan, set up a payment rule. Use a payment rule to configure "hide Cash on Delivery for specific products".
(1) Select "Payment rules" in the app
(2) Click "Create rule"
(3) Enter any rule name in the title
(4) In the payment methods section, select "Cash on Delivery (COD)"
(5) In the products section, select the products for which you want to hide Cash on Delivery
(6) Click "Save"
Step 4: Verify It Works
Add the configured product to your cart and proceed to the checkout page to confirm that Cash on Delivery is hidden. If Cash on Delivery is hidden, the setup is complete.
Other Conditions for Hiding Cash on Delivery
Hide by Price (hide when the cart subtotal is ¥10,000 or more)
In the Orders section of the payment rule, select "Specific orders" and enter 10000 as the minimum price. This hides Cash on Delivery when the cart subtotal is ¥10,000 or more.
Hide by Specific Language (hide for English-speaking regions)
In the Languages section of the payment rule, select "Specific languages" and choose English. This hides Cash on Delivery when the online store's language is set to English.
Hide by Specific Customers (hide for guests)
In the Customers section of the payment rule, select "Guests". This hides Cash on Delivery for users who are not logged in.
Hide for Pre-order Items (hide when purchasing pre-order items)
In the Products section of the payment rule, select "Pre-order items". This hides Cash on Delivery when the cart contains a product being sold as a pre-order via RuffRuff Pre-orders.
What to Do If Cash on Delivery Isn't Hidden
1. You haven't selected the Light or Full plan
Payment rules require the Light plan or higher.
You must also select a plan on a development store, but Shopify processes it as a test subscription, so you won't be charged.
2. The rule isn't enabled
In this case, check the status of the relevant rule on the rules screen. If the status is "Disabled", change it to "Enabled" and check again.
3. It isn't the "Cash on Delivery" registered as a manual payment method
The setup method introduced in this article targets "Cash on Delivery" added as a Shopify manual payment method. If you're offering Cash on Delivery through an external payment service such as GMO Epsilon or KOMOJU, please refer to the help page below to adjust the payment method item in your payment rule, then check again.
Hide a Payment Method Not in the List | RuffRuff Order Limits Help Center
Summary
Using the RuffRuff Order Limits app makes flexible payment method control possible in your Shopify store. With the methods introduced in this article, the conditions for hiding Cash on Delivery are wide-ranging, and you can also hide it under conditions such as the following:
- When a specific product is included
- When the cart subtotal is ¥10,000 or more
- When the store language is English
- For guest users
- When a pre-order item is included
By configuring these conditions appropriately, you can easily manage payment methods that fit your business goals while boosting customer satisfaction. Try installing RuffRuff Order Limits and achieve the optimal sales strategy for your online store.
