RuffRuff Order Bonus can now recover missed gifts for orders in currencies other than the store currency. Gifts can also be added when "Distribute gifts after the order" is enabled.
Key points
- Post-order gift distribution and recovery of missed gifts now work for orders in currencies such as US dollars and Korean won.
- You do not need to change any settings or save your campaigns again.
- For orders marked "Review required" before this change, please check whether the gifts have been distributed.
Prerequisite settings
The settings are under "Settings > Automation > Post-order gifts" in the app.
- "Distribute gifts after the order": Adds gift component products to orders from the channels set to "After the order" in the campaign.
- "Recover gifts missing from online store orders": Adds component products to qualifying orders that are missing a gift that should have been distributed in the cart.
Previous behavior
When using these settings, adding a gift to an order in a currency other than the store currency failed if a gift component product had a price greater than zero. The "Post-order gift" block in the order details displayed "Review required".
What changed
A 100% discount is now applied to component products added after the order, so they can be added free of charge regardless of the order currency.
| Order currency | Before | After |
|---|---|---|
| A currency other than the store currency | Addition failed and the order was marked "Review required" | Gift component products can be added free of charge |
| Store currency | Gift component products could be added free of charge | No change: gift component products are still added free of charge |
The discount applies only to the line items added as gifts. If a customer also purchased the same product, the purchased line items are not discounted.
For orders in the store currency, the discount shown on the gift line items in the order details changes from an amount to "100%". As before, no discount is added if a component product is priced at 0.
Eligible and excluded cases
- Eligible: Post-order distribution or recovery of Simple gift and Repeatable gift campaigns whose gift price is 0. Existing eligibility conditions and target channels still apply.
- Excluded: Choice gifts, gifts whose price is not 0, and the process that adds gifts to the online store cart.
The restrictions on fully fulfilled orders, canceled orders, and orders that cannot be edited in Shopify remain unchanged.
Action required by store owners
This change applies automatically. Your existing settings are preserved, and you do not need to change any settings or save your campaigns again.
Orders marked "Review required" before this change will not be processed again automatically. Check the order contents and whether the gift has been distributed. If an undistributed gift is needed, edit the order to add it.
For instructions on checking and resolving these orders, see the help article Order Details Shows "Review Required".
Effective date
October 12, 2026 (JST)
