We fixed a bug where the product name shown in an alert was not displayed as the original characters for products whose names include "'" (an apostrophe), "&", or similar characters.
Key points
- What was happening: Product names in alerts were displayed as literal strings such as "'" and "&".
- Affected: Stores that sell products whose names include "'", "&", '"', "<", or ">". Product names that do not contain symbols are not affected.
- Action required: None. The fix was applied to production on September 29, 2026.
Related settings
In the Shopify admin, the RuffRuff 予約販売 "Order limits" page has the following three types of alerts. Each alert lists the applicable product names in the form "• Product name".
- Purchase quantity limit: Shown when the upper limit set by "Limit purchase quantity" in a pre-order rule is exceeded. It is shown when trying to proceed to checkout (cart page or cart drawer) or when trying to add the product on the product page.
- Bundle limit: Shown on the cart page and the product page when settings prevent ordering pre-order items and regular products, or similar items, at the same time.
- Out of conditions limit: Shown on the cart page when there is a product whose information has changed since it was added to the cart.
The problem
- It occurred for products whose names include any of "'" (an apostrophe), "&", '"', "<", or ">".
- The product name in the alert was displayed as a literal string such as "'", "&", """, "<", or ">", rather than as the original characters.
Scope of impact
- Affected: Product names shown in the "Purchase quantity limit" alert (cart page and cart drawer), the "Bundle limit" alert (cart page and product page), and the "Out of conditions limit" alert (cart page).
- Impact: Only the display of the product name. It does not affect purchase quantity checks, the limits themselves, orders, or pre-order rule settings.
- Not affected: Product names that do not contain symbols, and the "Purchase quantity limit" alert on the product page.
Details of the fix
After the fix, the original product name is displayed as-is in the alerts above.
| Condition | Before the fix | After the fix |
|---|---|---|
| When the product name is Men's Jacket | Men's Jacket | Men's Jacket |
| When the product name is Tom & Jerry | Tom & Jerry | Tom & Jerry |
Effective date
September 29, 2026
Action required by store owners
No action is required. The fix is applied automatically, and you do not need to change any settings.
