RuffRuff Order Limits now lets you choose in the app what happens when a checkout rule can't be checked. If a problem with Shopify or the app prevents a checkout rule from being checked, you can choose for each supported rule whether to let purchases continue or block them.
Key points
- Change this setting directly in the app.
- Choose whether to let customers keep buying or block purchases when the checkout rule can't be checked.
- Existing settings are kept. No action is needed if you want to keep the current behaviour.
What's changed
Previously, this setting had to be changed in Shopify admin. You can now change it from the rule's editing page or the settings page for product-specific limits.
We also fixed an issue where enabling or disabling a rule in the app reset this setting to “Don't block purchases”. The selected behaviour is now kept.
Options
These options apply when the checkout rule can't be checked.
| Option | Add to cart | Checkout |
|---|---|---|
| Don't block purchases (default) | Allowed without checking the checkout rule | Allowed without checking the checkout rule |
| Block purchases | Blocked, including products outside the rule's scope | Blocked, including products outside the rule's scope |
With “Don't block purchases (default)”, orders over the limit may come through. With “Block purchases”, customers can't buy anything from the store while the problem persists. Choose this option only if the limit must never be exceeded.
Cart changes are blocked even when the display timing is “Checkout only”.
How to change the setting
- Open the supported rule's editing page. For product-specific limits, open the settings page.
- Select “Change” in “What to do if the rule can't be checked”. The card is below the summary on the right, or below the form for product-specific limits.
- Choose an option. When switching to “Block purchases”, read the warning and select the confirmation checkbox.
- Select “Save” in the dialog. This setting is saved separately from the rule's form.
Scope and limitations
- Applies to quantity, price, weight, bundle and customer limits, customer-group limits, cumulative limits, and product-specific limits.
- Payment, delivery and access rules are excluded.
- Editing restrictions depend on the plan and the rule's status. Cumulative rules can be changed only while collecting purchases.
- The card is not shown on the creation or duplication page. For product-specific limits, it appears after the settings have been saved for the first time.
Existing settings
Existing values, including values set in Shopify admin, are kept. Newly created and duplicated rules start with “Don't block purchases (default)”. Duplicating a rule does not copy this setting.
No changes are needed to keep the current behaviour. To change it, follow the steps above after creating or duplicating the rule.
Effective date
November 2, 2026
