Thank you for using RuffRuff 予約販売. We would like to inform you that we have fixed an issue related to product page display.
Issue details
On some themes (e.g. Misell), when every variant of a product was sold out, pre-order elements did not appear on the product page. On these themes, all options in the variant select field are disabled when every variant is sold out, which prevented the app from identifying the target variant, so the product page processing did not run.
Impact on customers
On stores using an affected theme, the following elements could fail to appear, but only on product pages where every variant was sold out.
● Replacing the cart button with the pre-order button
● The product message, countdown timer, and custom button
● The purchase option (pre-order selling plan)
● The back-in-stock notification button
Product pages with at least one variant in stock, and product card badges on collection pages and elsewhere, continued to work correctly. This issue did not affect your pre-order rule settings or any pre-orders already placed.
Resolution status
The issue above has been fixed. Pre-order elements now appear correctly on product pages even when every variant is sold out. No additional configuration is required by store operators.
We apologize for any inconvenience this may have caused. Thank you for continuing to use RuffRuff 予約販売.
